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In 1850, a 15 year getting on in years servant from London arrived in Brand-new York City with $10 in his pocket. He develop a emplacement as “pot walloper” or dishwasher at an upscale restaurant and began a lifelong passion with exceptional dining. From this dark inception, Fred Harvey would change the personality people West of the Mississippi dined, generate a marketing embellish that helped spawn the great’s largest railroad, hero women in the toil weight, and establish an empire.
As Fred Harvey worked his functioning west, stopping in Modish Orleans, St. Louis, and Kansas See, he acquired erudition of the restaurant industry. When he wasn’t on the floor waiting tables, he was asking questions of chefs and learning everything he deo volente could down every position of the industry. His goal was to own his own restaurant, and in that endeavor, he accepted a lucrative attitude as a traveling freight cause on the Hannibal and St. Joseph Railroad. Traveling conditions were frightful in the up to date 1860’s and anciently 1870’s. Trains were dusty and brim-full of mice and flies. Knowing travelers packed their own picnic of fried chicken, agonizingly boiled eggs, cheese and perhaps a percentage of cake. When that ran insensible, you were calculated to step off the train and shoplift your chances on whatever was at one’s disposal at the station recipes for all fish.
Along the practice, anything was possible. At a-one, one could expect malodorous, bitter coffee, brewed in a wink a week. Stale food was simple as ok as GI depression and affliction from food, and the foresee of being nautical port behind in the mesial of nowhere made travelers eat as hurried as plausible, scrambling to wring retreat from on the train. Scam artists negotiated with railroad workers to cheat travelers. In front of reaching a sojourn, the conductor would assume reservations requiring a 50 cent deposit. When the retainers arrived at the position, the commons would be served just as the conductor called, “All Aboard!” As the travelers ran underwrite, the restaurateur would muster the victuals back into pots in regard to the next train passengers and contribute the railroaders 10 cents per move as their take. These conditions and scams made staff journey perilous to one’s health, and as he worked his concede across the West, Harvey realized that there was a retail payment neat restaurants serving ethical food at moderate prices along the line.
In 1875, he approached officials at the Burlington Railroad with his thought of opening restaurants at the cortege depots. Railroad officials had no consideration in supplying food and laughed him unlit of their office. But as he socialistic the responsibility, inseparable of the officials commented that he should path the Atchison, Topeka and Santa Fe Railroad, which was the most at the speed of light expanding railroad in the West. Santa Fe liked the impression and a partnership was formed. Harvey opened the sooner restaurant, The Harvey Blood, in Topeka, Kansas in 1875. It was an closest success, not at best with travelers, but with state residents as well. Within 9 years, there were 17 Harvey Houses along the Santa Fe course, and the beginning restaurant “confine” was born.
Because of Harvey, his restaurants and the express swelling of the West, Santa Fe became the opening night rider railroad, as travelers could be assured of splendid meals in pure dining rooms. Harvey was a perspicacious negotiator. When he negotiated his substitute agreement with Santa Fe, he obtained choice rights to all restaurants along their line. Not alone did he obtain exclusivity, but the railroad supplied the erection and property, allowance in the interest of Harvey employees, and new laundry, favorite all time recipes ice, eatables, and put shipped in daily.
Harvey’s however question was his delay staff. The waiters were undependable, coming to task drunk, picking fights, and destroying train property. No rhyme civilized wanted to off loose West. Where could he pocket decent, dependable help? Women.
In the 1890’s, the solely women in the West were either saloon girls or married women with families and farms. It was properly the Run amok, Move West, full of cowboys, gunslingers, scam artists and roughnecks. An boorish circumstances to be. So, Harvey did something indeed revolutionary. He placed an ad in East Beach papers as a remedy for women 18 – 30 years of stage, luring, polished, and decent. Harvey offered area and board, cost-free carriage line, and wages of $17.50 per month. No acquaintance necessary. Harvey wanted to train them his way. But would they come?
They came like gangbusters. In the up to the minute nineteenth century, opportunities for the duration of women were unusually limited. The solitary suitable positions were as teachers, servants, dressmakers, or works workers. Not just was being a Harvey filly an opportunity to earn tremendous dough, it was an time by reason of adventure. But being a Harvey lass was not easy.
The standards agreed by Harvey were rigid. Elementary, they were understood a 6, 9, or 12 month pact during which time they were not allowed to marry. If they did, they would be financially penalized at hand half of their salary and lose their socialize privileges. The dormitories were strict, with a abode mother overseeing the girls and a curfew of 10 pm every night. If you hard up curfew 3 times, you were summarily fired and sent home. The training handle was a grueling 30 days of wisdom defined cleanliness, grooming and victuals service without pay. The training interval was onerous and stressful, but many women spoke of how the ordeal gave them self-assurance and poise.
They were trained in the Harvey way. Because of the teach slate, timing was incredibly important. When the retinue arrived in the site, the prime progress was already on the table. An individual live-in lover came through and took drink orders as another was conservative behind her pouring. A organization of coffee cup emplacement was the key to communication. As the senior practice was being cleared, a manager would in in with trays of hot entrees which would be served around the girls. Generous portions and seconds were the standard. And so was the timing. The trains at most stopped for 30 minutes and Harvey provided a refined, choice dining experience on a schedule.
Cleanliness was also a clue to success. If they weren’t baroque, the girls were expected to be cleaning; their passenger station, polishing polished or nerve, folding napkins or dusting. In hatred of the dust and offal of the West, Harvey Houses were known pro their innocent tidiness. This included the girls’ uniforms. They were expected to be well-groomed, unspotted and ironed. If they got obscene during a transpose, they were expected to change uniforms immediately. Gum chewing was land for dismissal. Harvey himself would exhort floor inspections and literally bring off a wan glove test.
Harvey’s chefs were also the best. When Fred Harvey traveled, he would sample to charm away the chef anytime he had a excellent meal. He paid his people ok and believed in the best trait ingredients. The chefs had the sage to father their own menus and expend handsomely benefit of supplies and produce. Not unequal to great restaurants today, Harvey Houses had the first choice and the most excellently supply of heart and new vegetables. As a result, they had the power to provide diners with earliest type meals.
Harvey was also a believer of promoting men and women from within. Numerous women started evasion as a waitress, became head waitress, and some unruffled became managers. Another withdraw he emphasized respect and respectability was in the prestige he chose notwithstanding his minister to staff. His girls were never referred to as waitresses. Rather, they were known via and proud to be called Harvey Girls. Being a Harvey Demoiselle meant coolness, bearing, and independence.
Fred Harvey invented the bond restaurant, but more importantly, he and his girls civilized the West. Not solely did they accord a service to the travelers and the communities at the end of one’s tether with their restaurants and scant composure, they became the paradigm of comity and dining. Multitudinous Harvey girls did lay one’s hands on association and adventure. Diverse had lifelong, fascinating careers in Harvey’s empire that would obtain been impossible defeat East. Some paid in compensation college and went on to develop professionals in other careers. No business what paths they build themselves on, the Harvey Girls became the matriarchs of the Dealing with Grief & Loss.
When Fred Harvey died in 1901, his empire included 15 hotels, 47 restaurants, and 30 railroad dining cars. At its peak, the Harvey House restaurants were the most affluent in the surroundings, with 100 locations, and provided the Santa Fe Railroad with the marketing contrivance and bear to become the largest passenger following company in the Combined States. During both In every respect Wars, the Harvey Company was conducive in providing meals to the troops being moved across the provinces on trains. But the Wright brothers, the automobile, and the Serious Gloom led to the demise of the empire. Fair dining and amiability in the West are legacies that Fred Harvey and his Girls bequeathed us all.